Helping patients find a doctor or care facility, connect to clinicians via text, chat, telehealth visit or find a doctor to visit in person -- and to do so with a streamlined experience -- is what I focused on.
There are several experience teams at Kaiser. I worked on the experience team Help Me Navigate to Care. I led the UX/UI design on the Find a Doctor/Doctor Search functionality of the app both public and secure. The features I rolled out included Doctor Search Results, Doctor Details and Find a Facility Map and List views. I've recently created a minor facelift on the existing screens and have ensured they are accessible. Our team is migrating the Southern California web experience to native mobile. and have updated the Colorado and Georgia regions with 508 regulatory requirements.
In addition, I designed flows and screens for the Click to Chat area of the Flagship app.
In addition, I designed flows and screens for the Click to Chat area of the Flagship app.
